Questions before your visit

Use the visit-request form, or call the practice. A request sent from the website reaches the team by email and is answered during opening hours; it does not confirm an appointment, and it is not the route for anything urgent.

The address and directions are on the contact page, and the address is also at the foot of every page.

Opening hours are shown in the bar at the top of every page and in full on the contact page. Check there for any date-specific change before you travel.

Ask the team. Neither arrangement is published here, because neither has been confirmed for publication.

Four care areas are described on this website: advanced acute care, diagnostic imaging, infusion medicine and the in-house laboratory. Each page explains what a visit may involve.

It depends on the service. Imaging, infusion and laboratory services generally involve an order or referral; ask the team about your own situation before arranging a visit.

Your clinician will explain how the results of any investigation reach you or your referring clinician, and when to expect them. Ask before you leave your visit.

Approved forms will appear on the patient forms page, each with its version and the date it was last updated. Nothing is published there yet.

Confirm your benefits with your insurer, and ask the practice about payment arrangements before the service. The insurance page lists the questions worth asking.

Contact the team if any part of this website is difficult to use, or if you need information in another format. The accessibility page explains the route.