Insurance and payment
Understand payment before your visit
Contact the team about coverage and payment arrangements before receiving services.
Accepted Insurance Plans
We currently accept Medicare, Medicaid, and select PPO insurance plans. We also welcome patients with out-of-network benefits.
We also accept FSA and HSA cards.
Insurance coverage and benefits vary by plan. Please contact our office before your appointment to verify your eligibility, coverage, and any applicable copayments, deductibles, or out-of-pocket costs.
We’re happy to help you understand your insurance benefits and available payment options.
Questions to ask your insurer
These questions help you understand what your own plan covers. Nova Medica cannot confirm your individual benefits.
- Is this practice in network for my plan?
- Does this service need a referral or prior authorization?
- What portion of the cost am I responsible for — deductible, copay or coinsurance?
- Is the service covered at this type of facility?
- If a test or image is taken here and read elsewhere, how is each part billed?
Paying without insurance
If you are not using insurance, the Self pay page shows the practice’s visit packages and prices for tests and treatments.
It also explains your right to a Good Faith Estimate before your visit.
Common payment questions
Whom do I contact about an existing bill?
Send email inquiries to admin@novamedicahealth.com, or call the practice at 904-426-1000 and ask to be directed to billing.
Can I ask about coverage through the website?
Use the website only for general, non-account questions. The general contact route is not the place for account numbers, statements or clinical records.
Will you tell me what a visit will cost?
Prices for self pay and for insurance may vary. If you are paying without insurance, the Self pay page lists the practice’s self-pay prices. If you are using insurance, what you owe depends on your plan, the service provided and where any test is processed, so ask the team and your insurer before the service.